Last updated 5/2/2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange for all unopened, unused products. Please see below for more information on our return policy.

 

Returns

All returns must be postmarked within 7 days of the purchase date. All returned items must be in the new and unused condition, with all original tags, and labels attached.

 

Return Process

To return an item, place the item securely in its original packaging and mail your return to the following address;

Entity Candles, LLC

Attn: Returns

300 Lenora Street #679

Seattle, WA 98121

 

Refunds

After receiving your return and inspecting the condition of your items, we will process your return. Please allow at least 7 business days from the receipt of your item to process your return.

 

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange if stock is available.

 

Questions

If you have any questions concerning our return policy, please contact us at info@entitycandles.com